Privacy Policy

Last updated: June 16, 2020

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you. We may use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, telephone number, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (ip) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): with your permission, we may send you emails about our store, new products and other updates. You can terminate any email receiving from us at any time.

Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we denote that you consent to our collecting it and using it for that specific intention only. If we ask for your personal information for a secondary reason, like promotions, we will either ask you directly for your expressed consent or provide you with an opportunity to refuse. If after you agree, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@suwapatha.com.

Payment

Our payment gateway is Payhere. This payment gateway ensures the highest security standards. Payhere gateway provides you the most secure payment authorization and processing services. They use Advanced Security features for data communication (128-bit SSL Encryption to facilitate Data Confidentiality with data integrity certification from Thawte Extended Validation SSL CA).

Data Collected

Personal Data

While using Our Store, We may ask you to provide us with certain personally identifiable information that can be used to contact you. Personally identifiable information may include, but is limited to:

  • Email address
  • Your physical address
  • Shipping address
  • Telephone number
  • Name
  • Zipcode (in case of the outside of Sri Lanka), Postal code
  • Usage data

Usage Data

Usage Data collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the store by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

Cookies

We use cookies and related tracking technologies to track the activity on suwapatha.com and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

You can instruct your browser to refuse all Cookies or to indicate when a cookie is being sent. Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

Third-Party Services

Third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide on behalf of us. However, some third-party service providers, such as payment gateways (in our case payhere) have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you will be able to understand the manner in which your personal information will be handled by third-party service providers.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. We are using an extended validation SSL certificate (EV SSL), which provides the strongest encryption level available for our website. We do not store any credit card information in our system and all communication channels with payment gateways are encrypted using secure socket layer technology (EV SSL).

Disclosure of Your Personal Data

Business Transactions

If the store is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or if you would like to: access, correct, amend or delete any personal information, you can contact us at info@suwapatha.com